The Telehealth counseling experience

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Telehealth counseling, also known as online therapy or virtual counseling, offers a convenient and accessible way to engage in therapy from the comfort of your own space. This modern approach to mental health care uses technology to connect you with a licensed therapist, allowing you to have sessions from anywhere with a secure internet connection.

A telehealth counseling session is very similar to an in-person one. You will connect with your therapist at a scheduled time via a secure video conferencing platform. The sessions are typically 50 minutes long, and you'll have the same opportunity to discuss your thoughts, feelings, and goals as you would in a traditional office setting. The goal is to create a space where you feel safe and comfortable to share openly.

Many clients find that being in a familiar environment like their home helps them feel more relaxed and open. You can sit in your favorite chair, have a cup of tea, or even have a pet nearby—elements that can contribute to a greater sense of ease during your session.

Privacy and Confidentiality are Our Priority

Your privacy and the confidentiality of your sessions are of the utmost importance. To ensure your information is protected, we use a telehealth platform that is HIPAA-compliant.

The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that sets strict standards for protecting sensitive patient health information. By using a HIPAA-compliant platform, we can guarantee that:

• Secure Connection: The video and audio stream of your sessions are encrypted from end-to-end. This means your conversation is scrambled and can only be decoded by your computer and your therapist's, making it unreadable to any unauthorized third parties.
• Confidentiality: The platform is designed to maintain your privacy. It does not store recordings of your sessions, and any personal health information (PHI) is handled with the highest level of security.
• Secure Data Handling: All client intake forms, scheduling, and billing information are processed through secure, HIPAA-compliant systems, ensuring your data is protected at every step.

While we take every measure to protect your privacy, you also play a key role. We recommend you find a private, quiet space where you will not be interrupted and use a secure Wi-Fi connection or your cellular data. Using headphones can also help ensure no one else can overhear your session.

Telehealth counseling provides a flexible and effective pathway to mental wellness, allowing you to receive high-quality care with the added convenience of a virtual setting.